Senior Software Engineer
Jan 2023 - Present- Serve as a front-end technical lead and cross-team architectural contributor across multiple large-scale transportation platforms, with direct responsibility for technical direction in mission-critical pricing, authentication, authorization, and checkout systems
- Lead design and execution of cross-cutting initiatives spanning pricing, quoting, checkout, reservations, and post-booking workflows
- Drive front-end modernization efforts, including Vue 2 → Vue 3-compatible patterns, Composition API adoption, Pinia state management, and Webpack → Vite migration
- Partner closely with backend teams as a trusted API design collaborator, shaping durable contracts that support complex, high-volume business workflows
- Led platform-wide performance initiatives that reduced checkout latency by 50-67% and shrank API payload sizes by ~95%
- Led a multi-quarter Auth0 migration from homegrown authentication, partnering with leadership from ideation through rollout to modernize identity and security - advocating for timeline adjustments that resulted in one of the smoothest major launches the organization had executed
- Co-led a two-quarter User Role Management initiative that redefined how entitlements are modeled and enforced, requiring close cross-team coordination due to its impact on core user entities, permissions, and downstream workflows
- Delivered self-service cancellation workflows handling 80%+ of cases without manual support, reducing customer service load by ~20%
- Built a trip risk detection system that proactively identifies operational and compliance risks before and after booking
- Mentor engineers through design reviews and architecture discussions; lead technical interviews and influence hiring decisions
- Frequently consulted by product and engineering leadership on technical trade-offs, sequencing, and feasibility, translating ambiguity into executable plans
Software Engineer II
Sep 2021 - Dec 2022- Led front-end development initiatives across multiple web platforms supporting transportation reservations across North America
- Owned the architecture, implementation, and launch of a new web application, coordinating across product, design, and backend teams
- Contributed to backend APIs and third-party integrations using Java, Spring, and SQL
- Helped establish front-end standards, shared patterns, and best practices across repositories
- Mentored junior engineers and participated in technical interviews
Software Engineer I
Jun 2020 - Sep 2021- Built and shipped features across Vue-based customer-facing platforms supporting reservations and post-booking workflows
- Collaborated closely with Product to improve user experience and flow clarity
- Contributed to backend services and data workflows using Java, Spring, and SQL
- Supported customer-facing web content and transactional email/PDF systems
